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NUTS & BOLTS: DOMAIN NAMES, HOSTING & WEB DESIGN

   
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Assuming you decide to do-it-yourself, here are some things you need to understand. And, frankly, even if you hire out the job...it will benefit you to understand these things:

Domain Names: This is how people look for and find you online...it's your "internet address". Names are purchased through a domain registrar for about 10 bucks per year. We use NameCheap.com. Some people like GoDaddy (we don't use them anymore). Obviously, your first choice of a domain name is YourCompanyName.com. Second choice would be YourCompanyDescription.com...i.e., IndianapolisFlorist.com, AthensDentist.com, etc. It needs to be memorable and you'll want to avoid hyphens where possible. However, many of the best names are already taken...sometimes by competitors, often by domain squatters who will sell you the name for a couple thousand dollars. 'Nuff said.

Web Hosting: You'll need someplace to host your web site. This means that you are renting space on a computer somewhere that's hooked up to a very fast internet connection, sits in a very cool room with multiple levels of backup power and a crew nearby if it should blow up. And no...you DON'T want to host your own site. Finding a good host is much harder than it should be. Most companies have so many accounts, they don't really care about you, no matter who you are. This can be maddening beyond belief, especially when there's a problem. Here are some hosting companies that we have had very good personal experience with...thus, you might have similar success (we should probably tell you about all the ones whose doors we'll never darken again, but we won't):

  • IX Web Hosting - Very affordable, good support (24/7 phone support)
  • LiquidWeb - Higher-end service. VPS and Dedicated Servers. You will be impressed with their knowledge and their availability

Web Design: There are freelance job boards all over the place where you can post your job and take bids. The best of these boards is Elance. To be candid, however...even though Elance has a great ranking system so that you can see who has actually done work and the satisfaction level of their customers...it can still be a crapshoot. You're likely to get a lot of bids from providers who don't speak English as a first language. Sometimes this isn't an issue. Other times, it can be really bad. You'll also find that different cultures view work differently. Trying to enforce an American work ethic with those from other cultures can lead to some real surprises and disappointments. It is truly a case-by-case basis. If you can find a good working relationship, you stand to save money. But many have decided that it's just not worth the risk.

Here are some recommendations for those with whom we've worked over time, and who we feel comfortable referring:

  • Recurrent Dream Studio: Top-shelf graphic design and programming capabilities. Can do pretty much anything you need, including shopping carts and other database-driven functionality.
  • Soul Theater: Excellent design capabilities. More of a mid-level provider in terms of database-type functionality.
  • Eclectic Web Design: Billed as "affordable web design", all basic functionalities are covered here. Basic design, blog installation, incorporation of advertising options, etc.
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